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Our Tech Team

Byron Technology Support Services

Our technology team works to support the district's operational and educational goals by providing high levels of reliability, service, and support.

  • We are approachable and maintain a positive attitude towards our customers
  • We are empathetic and listen to our customer’s needs and challenges 
  • We are solutions-oriented and provide prompt and accurate service and support
  • We are safe and ethical in the use and support of confidential information/data

Our Technology Team Norms

As technology support staff,  we are unique in our experiences, personalities, and backgrounds. Communication is essential for our team to be able to achieve excellence in providing quality technical support for Byron Public Schools. Below are the norms that we have identified to be used as guidelines for our interaction with one another on our team.

  • We are professionals and we treat each other with respect, dignity, and gratitude
  • We are problem solvers and work together to create and act on solutions to challenges we can not accomplish independently
  • We are active listeners and seek first to understand the challenges and needs of our team members
  • We build a trusting environment, where we have the right to voice our own opinion, and it is safe to voice a contrary opinion
  • We are innovators and value creative ideas and divergent thinking/solutions  to problems
  • We are contributors and share our knowledge, resources, and assistance  to support one another
  • We are learners  and we ask questions, ask for help, and seek feedback to  improve tech support while honoring the expertise and experiences of our team members